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Receipts
▶ Watch — a quick walkthrough of receipts
At the end of a sale you choose how to deliver the receipt, and you can always reprint one later.
Deliver a receipt
When a sale finishes, hand over the receipt the way the customer prefers:
- Print — to a connected receipt printer.
- Email — to the customer's address on file, or one typed in.
- Download PDF — save the receipt as a PDF.
Receipts aren't sent by text message.
Reprint or resend
Open the sale in Sales & Orders (or from the customer's history) and choose Receipt to view, reprint, email, or download it. Sales taken offline in the desktop app keep a receipt too, reachable from the Sync screen before they upload.
Customise what's on it
Under Setup → Store profile → Receipt you can set what prints — your logo, store details, return policy, and a footer message.
TIP
A short return-policy line and your store hours on the receipt footer cut down on "can I bring this back?" questions at the counter.