Retailer OS Docs

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Repair shop ​

The Repair shop (/repair) manages repair tickets (work orders) end to end — intake to collection. It's ideal for auto, bike, electronics, and general repair businesses.

The Repair shop screen

Take in a repair ​

  1. Open Repair shop and create a ticket.
  2. Record the customer and the item being repaired (and, for vehicles, the details/history).
  3. Note the reported issue and any intake condition.

Work the ticket ​

  • Move it through statuses (e.g. received → in progress → ready).
  • Add parts (which pull from your inventory) and labour.
  • The running total builds as you add lines.

Collect ​

When the repair is done, collect payment and hand it over — print the ticket/receipt (/repair/:id/print, /repair/:id/collect). The sale flows into Sales & Orders like any other.

TIP

Adding parts from inventory keeps your stock accurate — a part used on a repair is a part off the shelf.