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Point of Sale
Point of Sale (POS) is where you sell at the counter. Open it from Point of sale in the sidebar — it carries a Live badge. It runs in any browser on a laptop, tablet, or dedicated register, and keeps working even when your internet drops.
Who uses it
Cashiers and counter staff run POS all day. Managers use the same screen plus Counters to open and close registers and reconcile cash.
What's in this module
| Screen | What it's for |
|---|---|
| Ringing up a sale | Build a cart, apply discounts, take payment, finish the sale. |
| Counters & registers | Open/close registers, cash float, end-of-day reconciliation. |
| Price check | Scan an item to see price and stock without starting a sale. |
| Returns & refunds | Take items back and refund to the original tender or store credit. |
| Offline mode & sync | Keep selling with no internet; queued sales sync automatically. |
| Receipts | Print, email, or text receipts and reprint past ones. |
| Reference | Shortcuts, tender types, and permissions. |
| FAQ | Common questions. |
How it fits together
Every sale you take in POS immediately:
- Draws down inventory at the selected location (see Inventory).
- Appears in Sales & Orders next to your online and marketplace orders.
- Feeds Reports — today's sales, payment mix, and cashier performance.
- Attaches to a customer if you add one to the cart, updating their history, loyalty, and any store credit.
Before you start selling
- Add your catalog in Inventory → Items.
- Connect a card processor under Setup → Payments.
- Open a register on the Counters screen.
Then head to Ringing up a sale.