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Retailer OS Help Center
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Step-by-step guides and short videos for every part of Retailer OS, from your first sale to stock across locations, your online store, and your team.
New to Retailer OS?
Start here
Four short guides take you from sign-up to your first sale.
- 1Create your accountSign up, confirm your email, and land in your new store. Read the guide
- 2Quick startFinish setup, add your first items, and ring up your first sale. Read the guide
- 3The dashboardToday's numbers, alerts, and shortcuts into every part of the app. Read the guide
- 4Search & shortcutsFind any item, customer, or order, and jump to any screen. Read the guide
Browse by module
Every part of Retailer OS
Point of sale and inventory come with every store. The online store, Amazon, eBay, Messaging plans, and AI plans are paid add-ons, marked where they apply.
Point of SaleRing up sales, split tenders, hold orders, take returns, and print or email receipts. Offline selling is in the desktop app.InventoryItems and variants, stock at every location, purchase orders, transfers, stock counts, and reorder alerts.Sales & OrdersCompleted sales, online orders, and B2B quotes in one place, with receipts and returns.Customers & CRMProfiles and purchase history, receivables and store credit, leads, and campaigns on a Messaging plan.Add-onOnline StoreA storefront on the same catalog and stock, with pickup, delivery, online deals, and wholesale accounts.Add-onsMarketplacesList on Amazon and eBay from one catalog and bring their orders in. Currently in beta.Promotions & LoyaltyCoupons and promotions, loyalty points and tiers, and gift cards.OperationsVendor bills, repair tickets, time clock, staff schedule, loss prevention, and industry tools.ReportsDaily sales, inventory valuation, dead stock, A/R aging, payment mix, and cashier performance.Setup & AdminStore profile, payments, billing, team and roles, QuickBooks Online sync, and data import.Hardware & cash drawerReceipt printers, barcode scanners, card readers, and cash drawers in the browser and the desktop app.AI planAsk AIAsk about your items, customers, and stock in plain English. It shows each change for you to confirm.
Video walkthroughs
All video tutorials Watch it done in the real app.
Short narrated walkthroughs of Retailer OS. Each one plays at the top of its guide.
Retailer OS AcademyFree courses for cashiers and administrators. Pass the exam and get a certificate you can add to LinkedIn.Get certified Open the appSign in at app.retaileros.ai and follow along with any guide.Open Retailer OS Still stuck?Can't find what you need here? Send the Retailer OS team a message.Contact us
Retailer OS Help Center · retaileros.ai